Consolidated Non-Financial Statement 2022

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2022 Sustainability Summary

Letter to the stakeholders

“In 2022, the Cassa Centrale Group has once again confirmed its status as a robust Cooperative Banking Group able to bring added value to its stakeholders while never losing sight of the principles of mutual credit cooperation. The Group's people-centric approach and the local vocation of its Affiliated Banks reflect the mission and social purpose that define us and remain at the very heart of our development plan and approach to banking.”

Giorgio Fracalossi
Giorgio Fracalossi
The Chairman
Sandro Bolognesi
Sandro Bolognesi
Chief Executive Officer

Building relationships

For People

Inclusion and empowerment characterise the working environment we create each day.
We believe in the importance of professional and personal growth as individual members of a community.

Employees
more than
11,700
Employees
Women
42.3%
Women
Men
57.7%
Men
Average age
45
Average age

Training

We enhance the potential of our People, constantly promoting training programmes.
This is why a total of 600 thousand hours of training have been delivered on a Group level, making for an average of approximately 52 hours per Collaborator.

Type of training provided by the Group Formazione

Well-being

Pension Fund and supplementary health insurance. Better work-life balance and more flexibility. All group companies have adopted the Diversity, Equal Opportunities and Human Rights Policies.

Young people

A total of 855 new employees were hired in 2022, 48% of them under 30. Agreements were signed with several leading Italian universities to recruit young graduates to the Group’s workforce.

Together for the future

For Cooperative Members and Customers

We provide support and guidance with solutions that tangibly and clearly meet continually evolving needs. We stand together, we communicate transparently, and we walk along the same path towards the future.

Customers
almost
2.5 million
Customers
Cooperative Members
more than
464 ths
Cooperative Members
Natural Person Members
92%
Natural Person Members

Social purpose loans

Social purpose loans
2.1 billion €
New grants in 2022

Environmental loans

Environmental loans
173.3 million €
New grants in 2022

Associations and the third sector

Associations and the third sector
323 million €

Consumer households

Consumer households
18,640 million €

Craft workers and small businesses

Craft workers and small businesses
10,750 million €

Large and medium-sized companies

Large and medium-sized companies
18,333 million €

Beneficiaries

Beneficiaries
almost
500,000

United by principles, inspired by values

The Cooperative Credit Members undertake on their honour to contribute to the bank’s development by working intensely with it, promoting its spirit and buy-in within the local Community and providing a clear example of democratic control, equal rights, equity and solidarity amongst the members of the social base. Faithful to the spirit of the founders, the Members believe in and adhere to a code of ethics based upon honesty, transparency, social responsibility and altruism.

[Art. 9 Charter of Values of Cooperative Credit - Members]

United by principles, inspired by values

Our commitment to the planet

For the Environment

Protecting our natural resources is one of the priorities of our business strategy, lowering the impact of our activities on the environment.

87% of electricity from renewable sources
87%
of electricity from renewable sources
77% of all paper consumed is FCS certified
77%
of all paper consumed is FCS certified
Emissions avoided by purchasing recycled paper
4.5 tCO2e
emissions avoided by purchasing recycled paper
Indice di intensità carbonica
0.98
carbon intensity index: emissions of tCO2e per employee according to the market-based method (-3% compared to 2021)

Socially responsible investments

Socially responsible investments continue to be valued by our customers. The NEF Fund and Asset Management subfunds classified as sustainable (Art. 8 and 9 of Reg. 2088/2019) amount to nearly € 9 billion.

INBANK: digital technology that supports the environment

In 2022, a total of 1.27 million users accessed internet banking services (Inbank), with 87% using the Infobanking service and choosing paper-free banking. Inbank is part of the MyAssicura, MyGP and MyNEF services.

Allitude's commitment to energy efficiency

Allitude is committed to saving energy by improving ICT technology and reducing the amount of energy consumed by its support systems.

Digital signatures protect the planet

The Group continues to lower paper consumption by using digital signatures, with 6.75 million documents signed digitally.

Continuous dialogue

For Communities

Through our work, we support community development and the real economy. At least 70% of the profits of cooperative credit banks go to indivisible reserves. Three per cent of profits go to mutual funds to promote and develop the cooperative.

mutual funds
16 million €
to mutual funds
direct taxes
38.9 million €
in direct taxes
sponsorships and charitable donations
34.9 million €
granted in sponsorships and charitable donations

We are part of the Community

We value the many initiatives developed by the communities we represent.

We are part of the Community

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